You are hereSamsung Galaxy Tablet 10.1s Won't Boot
Samsung Galaxy Tablet 10.1s Won't Boot
OK, fantastic, I just got a free, totally sweet, Samsung Galaxy 10" Tablet for being at Google IO. I spent the second day of GoogleIO using only the tablet (and barely my Nexus One phone) having left my backpack and laptop safely locked up. Feeling the freedom, baby! I was hoping for about 8 hours of battery, but I was pleasantly surprised to find that, after a full day of use during the conference, I still had 50% of my battery left!
Everything was going fantastic. I dropped my stuff off in my hotel room, set up everything to charge, the took off for dinner (In-N-Out, DoubleDouble combo #1, if you're keeping track).
When I got back to my room after dinner, disaster had struck! My little tablet was totally dead. Completely unresponsive. All attempts to reset by holding in the power button failed. I was getting pretty desperate...
I left it on the charger for awhile longer, just to see if I could get the giant "battery charging" indicator icon to come up, but nothing. All combinations of button pressing and alternate sequences didn't yield any response.
However, a quick bit of Googling came up with a fix that is pretty simple, but still unexplained:
- Make sure you've had it on the charger for at least an hour or so. It won't start without enough charge.
- You may have to try the remaining steps without having the USB cable hooked up (I've had it work with and I have it not work until it was without).
- Press and hold the on button. Keep it down while...
- HERE'S THE SECRET: At the same time, keep a finger on the screen.
- Keep watching and you might see a slight change of color on the screen.
- Hold it down for 15 seconds or more. Be patient.
- You should get the battery icon or the system will just reboot.
- Once you get the battery icon, you're set. Just press the on button for 10 seconds and the tablet will shutdown.
- Now power up as normal to reboot.
- You can also put it back on the charger.
That's what did it for me. I saw there were issues with tablets running Android 2.2 having this problem and then the freeze issue got fixed with 2.2.1. The 10.1 runs Honeycomb 3.0, so maybe the bug crept back in.
Hopefully this will get fixed with 3.1 which should be out shortly. XOOM users are getting 3.1 starting this week, so hopefully this Galaxy will be getting it quickly as well.
Update 1: I have 3.1 and the latest updates from Samsung and it happened again. The freeze happened AFTER the update. So far, it has only happened once after using initially and after an update and a low battery and a charge, in both cases.
Update 2: I had this happen a 3rd time. This time it wouldn't boot until I had charged it for an hour AND disconnected the USB cable. I've added those things to the instructions.
If you are a #googleio attendee and this happened to you, please leave a comment and also note if this worked for you or not.
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